Terms and Conditions
Effective Date: January 1, 2025
Welcome to Test Wolf ("we," "our," "us"). These Terms and Conditions ("Terms") govern your purchase, enrollment in, and use of products and services ("Programs") offered by Test Wolf, LLC via our website (https://testwolf.com) or through our institutional partners. By accessing or using our Programs, you agree to be bound by these Terms. If you purchase Programs on behalf of others (e.g., an institution purchasing for students), these Terms apply to both you and the end users.
1. Scope of Services
Test Wolf offers a wide range of services and products designed to support individuals, institutions, and organizations in achieving their academic and professional goals. These offerings may include:
a. On-Demand Resources Direct to Test Takers
- On-demand and pre-recorded webinars.
- Online courses, workshops, and other virtual programming.
- Personalized coaching sessions and consultations.
- Downloadable resources, such as study guides and materials.
b. School & Institutional Partnerships
- Customized virtual and in-person training programs for institutions and organizations.
- Large-scale coaching and educational solutions tailored to organizational needs.
- Licensing of recorded content and proprietary materials for institutional use.
- Consulting services for curriculum development, program design, and student success initiatives.
2. Payment and Fees
a. Individual Purchases
- All fees for individual purchases are displayed during the checkout process. Payment must be completed prior to accessing the purchased Program.
- Taxes may apply depending on your location and are the responsibility of the purchaser.
b. Institutional Purchases
- Fees and payment terms for institutional contracts/agreements are outlined in separate contracts with institutional partners.
- Invoices are payable according to the terms specified in the agreement.
c. Refunds
- For Individual Purchases: Refunds are not available for completed or expired Programs. Eligibility for refunds varies by Program and is detailed at the time of purchase.
- For Institutional Purchases: Refunds or cancellations are governed by the specific terms of the institutional agreement.
3. Use of Programs
a. License and Restrictions
- Individual consumers and institutional partners are granted a limited, non-exclusive, non-transferable license to access and use the Programs for personal or institutional use only.
- You may not:
- Share or distribute Program content without written permission.
- Record, screenshot, or reproduce Program materials.
- Use Programs for competitive purposes or unauthorized commercial use.
b. Institutional Access
- Institutions may allow employees, students, or other authorized individuals to access Programs as specified in their agreements.
- Access may be restricted based on licensing terms.
4. Changes to Programs
a. Individual Programs
We reserve the right to update, modify, or discontinue individual Programs at any time. If a significant change affects your access, we will notify you and, where applicable, provide alternatives.
b. Institutional Programs
Modifications to Programs delivered under institutional agreements will be communicated to the partner organization in advance, in accordance with the terms of the agreement.
5. Data Privacy
Your use of the Programs is subject to our Privacy Policy, which outlines how we collect, use, and protect personal information.
6. Intellectual Property
All content, including but not limited to videos, text, images, logos, and course materials ("Program Content"), is the intellectual property of Test Wolf and its licensors. Unauthorized use, reproduction, or distribution of Program Content is strictly prohibited.
7. User Conduct
You agree to:
- Use the Programs only for lawful purposes.
- Respect the rights of other users, including instructors and participants.
- Not disrupt or interfere with the delivery of Programs.
8. Consent to Receive Communications
By using our Programs, you consent to receiving communications from Test Wolf, including:
- Legal and policy updates.
- Service-related announcements and operational notifications.
- Promotional materials and special offers (with an option to unsubscribe).
You may withdraw your consent to promotional communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.
9. Disclaimers and Limitation of Liability
a. No Guarantees
We do not guarantee specific results or outcomes from participating in our Programs. All services are provided "as is" without warranties of any kind.
b. Limitation of Liability
In no event shall Test Wolf be liable for any indirect, incidental, special, or consequential damages arising from your use of the Programs.
10. Arbitration and Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration, as outlined in the Arbitration Agreement section below. Class action lawsuits are not permitted.
11. Cross-Reference to Trademark Policy
For information on the use of trademarks and associated disclaimers, please visit our Trademark Disclaimer page.
12. Changes to These Terms
We may modify these Terms at any time. Changes will become effective upon posting to our website. Continued use of the Programs constitutes acceptance of the modified Terms.
13. Contact Us
If you have questions or concerns about these Terms, please contact us:
- By Mail: Test Wolf, PO BOX 131 MCKINNEY, TX 75070
- By Email: [email protected]